Which?

Achieved by startrescue.co.uk which is
a trading style of Call Assist.

How many complaints has Call Assist received?

Firm Name: Call Assist Ltd
Period covered in this report: 1st November 2023 - 30th April 2024
Brands/trading names covered: Call Assist Limited, Startrescue.co.uk, StartTravel.co.uk

Number of Complaints opened by volume of business
Provision (at reporting period end date) Intermediation (within the reporting period) Number of complaints opened Number of complaints closed Percentage closed within 3 days Percentage closed after 3 days but within 8 weeks Percentage upheld Main Cause of complaints opened
Banking and Credit Cards N/A N/A N/A N/A N/A N/A N/A N/A
Home finance N/A N/A N/A N/A N/A N/A N/A N/A
Insurance and Pure Protection 3.49 N/A 852 909 19.36 69.98 46.68 Delays/Timescales.
Decumulation N/A N/A N/A N/A N/A N/A N/A N/A
Investments N/A N/A N/A N/A N/A N/A N/A N/A
Credit Related N/A N/A N/A N/A N/A N/A N/A N/A

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